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General

In this section, you can define the basic identity of your store and personalize the appearance of the returns portal to match your brand image.

General Settings

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Store Information

These data are purely informative for the system.

  • Store Name: The name that will appear in emails and the panel header.

  • Website: The main URL of your e-commerce.

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Brand Personalization (Branding)

Here is where the magic happens so that ReturnsUp looks like a native extension of your website.

  • Toggle: If enabled, a small "Powered by ReturnsUp" will be displayed in the footer. Disable it for a 100% white-label experience.

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2. Panel Theme

Choose the general layout of the interface:

  • White Theme (A): A clean, minimalist design with plenty of white space. Ideal for fashion or luxury brands.

  • Teal Theme (B): A design with a dark sidebar and teal accents. Offers high contrast and a more technical/SaaS look.

Upload your store's logo here.

  • Recommended Size: 200x50 pixels.

  • Format: PNG with a transparent background is ideal.

  • Maximum Weight: 2MB. This logo will replace the ReturnsUp one in the top left corner of the customer portal.

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4. Portal Colors

Define the exact color palette your customers will see. You can use hexadecimal codes (e.g., #0F6A72).

  • Primary Color: Used on main buttons (e.g., "Continue", "Confirm") and important headers.

  • Secondary Color: Used for accent elements, borders on hover, and secondary links.

  • Accent Color: Used to highlight special elements or alerts.

  • Background Color: The general background color of the page. By default, it is white or very light gray, but you can adjust it if your web has a specific background.

Once you finish customizing, click on the "Show Preview" button (top right of the section) to see how it looks without saving changes. When you are satisfied, press "Save Changes" at the bottom of the page.

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