> For the complete documentation index, see [llms.txt](https://returnsup.gitbook.io/documentation-francais/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://returnsup.gitbook.io/documentation-francais/readme.md).

# Introduction

Bienvenue dans la documentation officielle de ReturnsUp.

**ReturnsUp n'est pas seulement un logiciel ; c'est une solution créée par des entrepreneurs pour des entrepreneurs.**

Elle est née de l'expérience réelle de la gestion de plusieurs boutiques WooCommerce, conçue pour résoudre les problèmes quotidiens que d'autres systèmes ignorent. Vous trouverez ici tout ce dont vous avez besoin pour configurer un portail de retours qui comprend votre entreprise.

## Premiers Pas

Pour commencer, nous vous recommandons de consulter la section [Introduction](/documentation-francais/general.md) pour comprendre les concepts de base.

## Support

Si vous avez des questions qui ne sont pas résolues dans cette documentation, veuillez contacter le [support](https://returnsup.com/soporte).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://returnsup.gitbook.io/documentation-francais/readme.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.