> For the complete documentation index, see [llms.txt](https://returnsup.gitbook.io/documentation-english/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://returnsup.gitbook.io/documentation-english/readme.md).

# Introduction

Welcome to the official ReturnsUp documentation.

**ReturnsUp is not just software; it's a solution created by entrepreneurs for entrepreneurs.**

Born from real experience managing multiple WooCommerce stores, it is designed to solve the day-to-day problems that other systems ignore. Here you will find everything you need to set up a returns portal that truly understands your business.

## First Steps

To get started, we recommend reviewing the [Introduction](/documentation-english/general.md) section to understand the basic concepts.

## Support

If you have any questions that are not resolved in this documentation, please contact [support](https://returnsup.com/support).


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://returnsup.gitbook.io/documentation-english/readme.md?ask=<question>&goal=<endgoal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
